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Certificate in Operational Excellence and Continuous Improvement

Successfully translate organisational goals into operational performance objectives

sign up for our professional Certificate in Operational Excellence and Continuous Improvement

Align operations management strategies with the organisation’s strategy

Why Attend?

The successful management of Operations is critical to the success of all businesses. Operations is the area of the business concerned with the production of goods and services; Operations Management is responsible for ensuring that business operations are efficient in terms of how resources are used and effective in terms of meeting customer needs and expectations.

Benefits Of Attending

  • Align operations management strategies with the organisation’s strategy (Operational Excellence) • 
  • Align operations to meet the needs and expectations of the customer, both internal and external (Service Excellence) 
  • Demonstrate an ability to use a number of tools and techniques to improve the performance of key business processes (Process Excellence)
  • Improve the effectiveness of Human Resource (Performance Excellence)

Run this course in-house

For over 29 years, Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement.

Bespoke training designed for your organisation only, combining traditional classroom setting, blended and online learning models

Is this course for you?

Who Should Attend

This course is not only for Operations Managers or Factory Managers who run operations; it is for all managers in all sectors who run some form of operation.

Course Information

Delegates can earn up to 24 CPEs
Program level: Intermediate

Course Methodology

It is our intention to give you an opportunity to understand the nature and practice of operations management. In order to do so we will present you with a range of learning experiences, including presentations, case studies, exercises, and simulations.

LEARN MORE ABOUT THIS TRAINING COURSE

Delivered by Alan

Alan has been a training & development professional for over fifty years. He began his career in the computer industry and subsequently spent over thirty years in the U.K. banking sector where he held several senior roles in Training Management, Human Resource Management, Operations Management and Quality Management.

Certified by CPD UK

The CPD Certification Service is an independent accreditation centre working across all sectors, disciplines and further learning applications and supports policies of institutional and professional organisations globally.

Run this course in-house

For over 29 years, Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement

Members Oversight

Lead Specialist

Tadawul, KSA

"Alan had a wealth of experience which was relevant to industry practice and kept the course engaging throughout."